Shipping policy

Shipping Policy

At Tier 1 Carbon, we work with multiple manufacturers and distribution partners. Because of this, shipping methods, processing times, and delivery times may vary depending on the product and where it ships from.

Shipping Methods

Orders may be shipped using carriers such as UPS, FedEx, USPS, or other freight/LTL carriers depending on the size, weight, and destination of the order.

Most standard-size products qualify for our available shipping options. Large, oversized, or freight items—including many hoods, bumpers, wings, and larger aero products—may require LTL/freight shipping and may have additional shipping charges.

If additional freight charges apply, we may contact you after your order is placed with the applicable shipping cost before the order is shipped.

Shipping & Delivery Times

Shipping and processing times vary by product and manufacturer. Products listed as in stock are not guaranteed to remain in stock, as inventory can change quickly.

Some products may be made to order, special order, or shipped directly from the manufacturer. These products may have longer processing and delivery times.

If a product has a known extended lead time, we will do our best to communicate that information before your order ships.

If you need an item by a specific date, please contact us before ordering so we can verify the current availability and estimated lead time with the manufacturer.

Drop-Ship Orders

Some products are shipped directly from the manufacturer or distribution center to the customer. This allows us to offer a larger selection of products without every item being stocked directly by Tier 1 Carbon.

Orders containing products from multiple suppliers may arrive in separate shipments and at different times.

Lost, Damaged, or Missing Packages

Please inspect your package and products as soon as they are delivered.

If your order arrives damaged, has missing items, or appears to have been damaged during shipping, contact us as soon as possible and provide photos of the packaging and product.

Please keep all original packaging and shipping materials until the issue has been resolved, as they may be required to process a claim with the shipping carrier or manufacturer.

If a package is lost or delayed, Tier 1 Carbon may need to open an investigation with the applicable shipping carrier. Replacement products or refunds may not be issued until the carrier or supplier has completed its investigation.

Refused or Undeliverable Shipments

If a shipment is refused by the customer or returned to the sender because the customer was unavailable, provided an incorrect address, or otherwise failed to accept delivery, the customer may be responsible for the original shipping charges, return shipping charges, and a 20% restocking fee.

Additional manufacturer or carrier fees may also apply.

Shipping Address

Please carefully review your shipping address before completing your order. Tier 1 Carbon is not responsible for additional costs resulting from an incorrect or incomplete shipping address provided by the customer.

Important Note About Large & Specialty Products

Many carbon fiber and aerodynamic products are oversized or fragile and may require special packaging and freight shipping. Free or standard shipping may not apply to these products.

Some manufacturers may also have their own shipping requirements, restrictions, or additional fees.

Questions About Shipping?

If you have questions about shipping, availability, lead times, or a specific product, contact us before placing your order:

Tier 1 Carbon
Tier1carbon@yahoo.com